Accessibility statement for the infopool
This accessibility statement applies to the infopool website.
This website is run by Prostate Cancer Research. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts using browser or device settings
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We’ve also made the website text as simple as possible to understand.
Shaw Trust Accessibility Services have advice on making your device easier to use if you have a disability.
Visit the Shaw Trust website to view a copy of our Accreditation Certificate.
How accessible this website is
We know some parts of this website are not fully accessible:
- You cannot modify the line height or spacing of text
- Most older PDF documents are not fully accessible to screen reader software
- Live video streams do not have captions
- Some of our online forms are difficult to navigate using just a keyboard
- You cannot skip to the main content when using a screen reader
- There’s a limit to how far you can magnify the map on our ‘contact us’ page.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by email, phone or letter using the information listed below.
If you need information on this website in a different format like accessible PDF, large print, easy read, or audio recording:
- Email infopool@pcr.org.uk
- Call 020 3735 5444
- Write to us at: Prostate Cancer Research, 23-24 Great James Street, London, WC1N 3ES
- We’ll consider your request and get back to you in 30 days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Prostate Cancer Research is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non accessible content
Non compliance with the accessibility regulations
The testing and diagnosis tool and the treatment tool are powered by software provided by a third party called Stonly. We have no control over their software and are unable to make changes in line with accessibility regulations.
The clinical trial finder is provided by a third party called ancora.ai. We have no control over their software and are unable to make changes in line with accessibility regulations.
Our videos do not contain transcripts. Videos created by Prostate Cancer Research contain either fixed subtitles or auto-generated subtitles which have been checked by a human for accuracy. There are some videos on the website that we have embedded that have been sourced from other organisations, where this is the case we have stated this on the website. These videos may not contain either transcripts or subtitles which have been checked for accuracy.
Some older videos that we created do not have audio descriptions for text. We have instead included written questions on the page which can be read by a screen reader.
We link to PDFs supplied by external organisations at various points across the website. These are outside of our control and thus we are unable to make changes in line with accessibility regulations.
Some elements on the registration form are not visible in focus.
There is insufficient colour contrast on the login and registration pages.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We are working with Shaw Trust Accessibility Services to test our website and content. Their Assessment and Accreditation process is rigorous. Over 60 hours of accessibility testing by users with a disability goes into each and every accreditation. This is in addition to a stringent technical assessment by their digital auditors. All assessments are carried out in line with the Web Content Accessibility Guidelines A and AA criteria.
Preparation of this accessibility statement
This statement was prepared on January 13, 2025. It was last reviewed January 28, 2025.
This website was last tested on January 28, 2025.
The test was carried out by Shaw Trust Accessibility Services. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG AA standard.
You can download the full accessibility test report below.
Accessibility Report
